Frequently Asked Questions


What do I do if I lose my diploma? Can I request a duplicate diploma from Student Records?
Student Records is unable to provide duplicate diplomas. If you need verification of your graduation date, Student Records is able to provide you with an official or unofficial transcript that states the date of your graduation after you set up an account using the name you used when attending SBCUSD at www.parchment.com.

Student Records

  1. What do I do if I lose my diploma? Can I request a duplicate diploma from Student Records?

    Student Records is unable to provide duplicate diplomas. If you need verification of your graduation date, Student Records is able to provide you with an official or unofficial transcript that states the date of your graduation after you go to www.parchment.com, and set up an account using the name you used when attending SBCUSD.
  2. What if I didn't pick up my diploma and no longer live in the area?

    During the Covid Quarantine, we are working remotely and cannot access any physical records. After the quarantine is over, If your high school diploma was never picked up, Student Records charges a fee of $9 for mailing. Please contact Student Records at (909) 880-6615 before sending fee.
  3. I need an official transcript. What do I need to do to request one? Is there a cost for official transcripts?

    Due to the COVID QUARANTINE, all official transcript requests must go through www.parchment.com. They do charge a nominal fee of approx. $6.00 for official transcript requests.
  4. How do I obtain copies of Special Education records, such as IEPs?

    Student Records does not maintain Special Education records. You can obtain copies of these records by contacting Special Education at (909) 880-6833.

777 North F Street, San Bernardino, CA 92410 | Phone: (909) 381-1100 | Fax:

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